Shipping Notice
Domestic Shipping (US)
We offer free standard shipping when applied to all domestic orders over $50!
When applying discount codes, the free shipping will be applied to the final prices after the codes have been submitted.
Due to COVID-19 we might experience processing or delivery delays. We will do our best to keep you in the loop and to ensure your order gets to you as quickly and safely as possible.
We are still shipping as normal but the delivery window has been extended to 10-14 business days.
If you need any help or concern regarding your order or shipping, please email us to support@neogenlab.us, or to our Instagram handles @neogen_us or Facebook page Neogen Global.
We will do our best to get back at you as soon as possible.
Regarding International Shipping
International Shipping is now available. We ship to most countries. If we are unable to process your order we will notify you and refund your full order.
Shipping Countries:
United States, Canada, United Kingdom, Austria, Bangladesh, Belgium, Czechia, Denmark, Finland, France, Germany, Greece, Greenland, Hongkong SAR, Iceland, Indonesia, Ireland, Italy, Malaysia, Netherlands, Norway, Phillippines, Poland, Portugal, Singapore, Sweden, Switzerland, Thailand, Turkey
Customs, Duties and Taxes
Please note that your package may incur customs fees or import taxes depending on your country's import laws. Such fees will be the customers' responsibility and is out of our control and juristiction. If you have any questions or concerns, please consult your local customs office for further information.